98 South 4th Street Brooklyn NY

We CAN’T WAIT TO CHAT WITH YOU!

LIL’ CHOP

(347) 992-7823

HELLO@lilchop.com

FAQs

CANCELLATION + LATENESS POLICY

We lovingly ask that all changes or cancellations for our signature “Quickie” services be made 24-hours prior to your appointment, and changes or cancelations to our “Stay N’ Play” services be made 48-hours prior to your appointment time.

We keep credit card information on-file for all services booked at the salon. Cancellations or reschedules after the 48-hour time frame are subject to a 50% - 100% charge depending on the service booked.

Cancellations by “No Showing” or tardiness on the day of your appointment are subject to a 50% - 100% charge depending on the service booked.

Clients that do not call or no-show at the reserved appointment time, will be required to pay a 100% deposit for any future bookings. This will be non-refundable in the event of a cancellation occurring outside of the 24-48 hour time frame depending on the service booked.

Repeat offenders beyond 3 late cancellations or no-shows will be required to pre-purchase their services for future bookings. These bookings will be 100% non-refundable in the event of further no-shows or late cancellation.

Reminder, refund requests are at management's discretion.

Canceling a Stay N’ Play service
In 48 hour window:
50% service fee
In 24 hour window: 100% service fee
No-show: 100% service fee
Cancelation due to lateness: 100% service fee

Canceling a Quickies service
In 48 hour window:
No Fee
In 24 hour window:
50% service fee
No-show: 100% service fee
Cancelation due to lateness: 50% service fee

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